Effective Date: April 26, 2026
By using the services of Prime Fleet Rentals (REAL PRIME VENTURES LLC) ("Prime Fleet Rentals", "we", "our", or "us"), you agree to the following Terms and Conditions.
Please read them carefully before using our website or services. You must be at least 24 years of age to use our services or submit your information through our website.
Prime Fleet Rentals (REAL PRIME VENTURES LLC) provides vehicle rental services for eligible drivers.
Our rentals are intended for rideshare (Uber/Lyft), delivery (DoorDash, Uber Eats, Amazon Flex, etc.), personal use, and other approved purposes.
Services are based on customer requests submitted through our website or other communication channels.
Customers may request a quote and schedule rentals through our website or direct communication.
All quotes are estimates based on the information provided and may be subject to adjustment based on availability, rental terms, or changes in conditions.
Rental availability is not guaranteed and is subject to confirmation by Prime Fleet Rentals.
Payments are due as agreed at the time of booking or vehicle pickup unless otherwise stated in writing.
For weekly or long-term rentals, payments are due on a recurring basis (e.g., weekly).
Failure to make payments on time may result in late fees, suspension, or repossession of the vehicle.
Deposits may be required and are refundable based on the terms of the rental agreement and any damages, tolls, or outstanding balances.
Customers may cancel or reschedule rentals with reasonable advance notice.
Last-minute cancellations or no-shows may affect future booking eligibility.
Prime Fleet Rentals reserves the right to cancel or reschedule bookings due to availability, safety concerns, or unforeseen circumstances.
Prime Fleet Rentals (REAL PRIME VENTURES LLC) operates an SMS messaging program to communicate with customers regarding their rentals, payments, and service updates.
By providing your phone number and consenting to our forms, you agree to receive SMS messages from Prime Fleet Rentals.
Our SMS program includes:
Message frequency varies based on your rental activity. Transactional messages are sent as needed. Marketing messages are sent periodically.
Message and data rates may apply. Standard carrier rates for SMS and data may apply depending on your mobile plan. Prime Fleet Rentals is not responsible for any charges from your mobile carrier.
You can cancel the SMS service at any time by texting STOP to any message you receive. After this, you will no longer receive SMS messages from us.
If you wish to rejoin, you may opt in again through our forms.
For assistance, reply HELP or contact us directly.
For help with our SMS program, reply HELP to any message or contact us at:
We may send emails related to your rental, including confirmations, updates, and follow-ups.
You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.
Our services are intended for individuals who are 24 years of age or older.
By using our website or services, you confirm that you meet this requirement.
Carriers are not liable for delayed or undelivered messages.
Prime Fleet Rentals is not responsible for delays or failures in SMS delivery caused by your mobile carrier or network.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers (such as CRM platforms and messaging systems) strictly for operational purposes.
All other use cases exclude SMS opt-in data and consent; this information will not be shared with any third parties.
Prime Fleet Rentals is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to loss of income, business opportunities, or data.
We reserve the right to update these Terms and Conditions at any time.
Updates will be posted on this page with the revised effective date.
Continued use of our services constitutes acceptance of the updated terms.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Prime Fleet Rentals
(REAL PRIME VENTURES LLC)
Email: [email protected]
Phone: 516-336-9843